Terms and Conditions

Maa Clinic Diagnostic and Pharmacy Pvt. Ltd.
Address: Debra, Near Petrol Pump, Paschim Medinipur, West Bengal
Email: maaclinicpvtltd@gmail.com

By accessing or using the services of Maa Clinic Diagnostic and Pharmacy Pvt. Ltd. (“Maa Clinic”, “we”, “our”, “us”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please refrain from using our services.

1. Services Offered

Maa Clinic Diagnostic and Pharmacy Pvt. Ltd. provides medical consultation, diagnostic services, health check-ups, and pharmaceutical services. All services are provided in accordance with applicable laws, medical ethics, and professional standards.

2. Medical Disclaimer

• Medical advice, diagnosis, and treatment are provided by qualified and registered medical professionals.
• Diagnostic reports are based on tests conducted using standard procedures and equipment.
• Reports should always be interpreted by a registered medical practitioner.
• Maa Clinic shall not be responsible for self-diagnosis or misuse of reports.

3. Appointments and Consultations

• Appointments are subject to doctor availability.
• Delays or rescheduling may occur due to medical emergencies or unavoidable circumstances.
• Patients are requested to arrive on time for scheduled appointments.

4. Diagnostic Reports

• Reports will be provided within the communicated timeframe, subject to technical or operational conditions.
• Maa Clinic is not liable for delays caused by circumstances beyond its control.
• Reports may be delivered in physical or digital format as applicable.

5. Pharmacy Services

• Medicines are dispensed strictly against valid prescriptions, where required by law.
• Patients are responsible for checking medicines at the time of purchase.
• Once sold, medicines cannot be returned or exchanged except in case of billing or dispensing errors.

6. Payments and Refunds

• All payments must be made as per the applicable charges.
• Fees once paid are non-refundable unless otherwise stated or required by law.
• Refunds, if applicable, will be processed according to internal policies.

7. Patient Responsibilities

Patients must provide accurate personal, medical, and contact information. Any concealment or incorrect information may affect diagnosis or treatment, for which Maa Clinic will not be responsible.

8. Privacy and Confidentiality

Patient information and medical records are kept confidential and handled in accordance with applicable data protection and medical privacy laws. Information may be shared only when required by law or with patient consent.

9. Limitation of Liability

Maa Clinic Diagnostic and Pharmacy Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of its services, except as mandated by law.

10. Modification of Terms

Maa Clinic reserves the right to modify or update these Terms and Conditions at any time without prior notice. Updated terms will be effective upon publication.

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Paschim Medinipur, West Bengal.

12. Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact:
Email: maaclinicpvtltd@gmail.com